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Case study · Hyatt Hotels with Sapient · Hospitality · 2014

Hyatt

An interactive digital wall for Hyatt

A 120-inch, gesture-driven wall that celebrated the new hyatt.com with Hyatt’s employees — bookings, conversions and milestones, told as infographics.

Role
Product Design Lead
Year
2014
Client
Hyatt Hotels, with Sapient
Industry
Hospitality
Interaction
Gestures via Kinect
The digital wall in a Hyatt lobby showing a world map

01 · Brief

Celebrating hyatt.com

Hyatt celebrated the new hyatt.com with Sapient — one of the biggest CMS-based sites, on Adobe CQ5 — and wanted to share that success with its employees.

The answer: a 120-inch interactive wall telling hyatt.com’s story — visits and bookings worldwide, and how each brand grew — through a few simple hand gestures.

120″

interactive digital wall

46

countries

524

properties

15 bn

revenue, globally

The digital wall installed
The wall, installed.

02 · Concept

Gesture, live data, delight

Gesture-based

Driven by Kinect.

Live updates

Data refreshes in real time.

Amazing to look at

Design and interaction to wow passers-by.

Infographics

Rich data, simply told.

Slide 1 of 3: Reach out — the globe responds

The graphic style is futuristic — Hyatt as a modern, ever-evolving brand. For history, a 1950s pop-art style takes viewers back to the chain’s early years.

03 · Screens

The wall, screen by screen

Live dashboard

The most-booked hotel, bookings by brand for 2013 and 2012, global totals, weekly conversion and bookings by region.

Slide 1 of 7: Live dashboard

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Hyatt interactive digital wall · Product Design Lead · 2014