Case study · Sam’s Club Mexico · Walmart · 2018

Walmart Scan & Go

Scan as you shop, pay in the app, walk past the queue.

Sam’s Club · WalmartUX/UI architectMobile appRetail

Design in motion

See it in the aisle.

The flow in motion.

Two members

Designed for both.

Families stocking up
PERSONA 1Families stocking up
Hotels and restaurants
PERSONA 2Hotels and restaurants

Three solutions

Where the design does the work.

Locate your clubScan an itemCart and checkout
01 · THE APPScan, cart, checkout.Find the club, scan as you go, pay in the app.
Storyboard
02 · STORYBOARDWalk out past the queue.Six panels, from cart to exit.
Task flows
03 · ONBOARDINGTwo ways in.By phone number, or a QR pamphlet in store.

Style & testing

Built, then tested.

App screen
01App screen
UI elements
02UI elements
Usability tasks
03Usability tasks

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